Title II Monitor scans your site and PDFs every month, turns the results into a plain-English fix list your staff or web vendor can work through, and gives you a dated record of what was found and fixed. No accessibility consultant. No IT department required.
Dates per the DOJ's April 2026 interim final rule extending 28 CFR Part 35 compliance dates. Private lawsuits under the ADA are not paused by the extension.
We'll run your public website against WCAG 2.1 AA and send a summary within 2 business days. No commitment.
We'll scan your site and send the summary to your inbox within 2 business days. If you'd like a 15-minute walkthrough of the results, just reply to that email.
Every public page, plus PDFs, agendas, minutes and forms, checked against the WCAG 2.1 AA success criteria the DOJ rule points to. Nothing to install and no access to your servers needed.
Not a 400-row spreadsheet of error codes. Each issue says what it is, who it blocks, where it lives, and how to fix it — written so a clerk can hand it to a web vendor or fix it in the CMS themselves.
A record of what was found, what was fixed and when. Useful for council updates and grant applications, and it can help show a documented, ongoing effort if a complaint or audit ever comes in — though it isn't a legal defense on its own.
Sample excerpt from a monthly report for a town of 14,000. We check the site against WCAG 2.1 AA, a reviewer removes false positives, and the fix is written in language your staff can act on.
| Priority | Issue | Where | What to do |
|---|---|---|---|
| Blocks users | Online water-bill payment form has no labels — screen readers announce "edit text, edit text" | /pay-my-bill | Add a visible label to each of the 6 fields; your vendor (CivicPlus) has a form-builder setting for this. ~30 min. |
| Blocks users | Council agenda PDFs are scanned images — no readable text | /agendas (11 files) | Export future agendas from Word as tagged PDF instead of scanning. We'll re-check next month; older agendas may qualify for the rule's archived-content exception — confirm with counsel. |
| Needs fixing | Gray-on-white text in the footer fails contrast (3.1:1, needs 4.5:1) | site-wide | Change footer text color from #999 to #595959. One CSS line. |
| Needs fixing | "Read more" links repeated 9 times on the news page with no context | /news | Include the article title in the link text, e.g. "Read more: Leaf pickup schedule". |
| Resolved | Home page carousel images had no alt text | / | Re-scanned Aug 3 — issue no longer detected. Nice work. |
"Automated tools cannot reliably fix complex content without human review."
U.S. Department of Justice, explaining the April 2026 extension — which is why every Title II Monitor report is reviewed by a person before you see it.
Pay by purchasing card or invoice (annual). We can provide a W-9 and a one-page sole-source justification on request. Most clients approve this under their small-purchase authority without a formal RFP.
No — and we're intentionally careful not to imply that. Compliance is a legal determination that only your own counsel can make. Title II Monitor finds issues, explains how to fix them, and keeps a dated record of that work. We can refer you to an accessibility attorney for a formal opinion.
The DOJ rule requires the content itself to meet WCAG 2.1 AA. Overlays don't change the underlying content, and several public entities using them have still received complaints. We check the actual pages.
Yes — that's the most common setup. The fix list is written so you can forward it directly to the vendor, and we re-verify their work the following month.
The rule includes exceptions for archived content and certain pre-existing documents. The report separates "must fix" from "likely exempt, but confirm with counsel" so you don't waste effort on the wrong files.
A one-time audit typically runs $5,000–$25,000 and is out of date the week after your next agenda is posted. Monitoring catches issues as they appear and costs less than a single audit per year.
Usually not at these amounts. It's a month-to-month subscription; we'll send whatever paperwork your finance office needs.
You'll see your biggest issues before you decide anything. Most towns find 3–5 things they can fix the same week.